Who is this qualification for?
The ILM level 3 diploma qualification is ideal if you are in first-line management or a supervisory role and are wanting to become an effective team leader. This combined knowledge and competency-based qualification will build and develop new skills to enhance your management career. The course will provide direction, instruction and guidance to ensure you achieve any and all set goals.
Key responsibilities gained from this course include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems and building strong, long-lasting relationships internally and externally.
Becoming a great leader
Our course will allow you to gain and build on the skill sets needed to become a respected, trusted and successful leader
To become a great manager, you need to have interpersonal excellence, to help you manage people and build solid relationships. To do this it is important to understand the many different leadership styles and to know which style best suits you professionally and personally. Our course will allow you to gain and build on the skill sets needed to become a respected, trusted and successful leader. Another key point is the understanding of organisational cultures understanding equality, diversity and inclusion, enabling you to support and develop a team through coaching, values and behavior.
Operational Management
Learn and understand organisational strategy, the implementation of operational and team plans and the management of resources. Understand the importance of being adaptable with approaches to managing change within the team, being able to listen, understand and act is imperative. Learn how to read and understand data management and the use of technologies in business.
Effective Project Management
From understanding the project lifecycle and roles, to knowing how to deliver a project including; managing resources, identifying risk and issues, managing budget and using all relevant project management tools. Once you have an understanding of the above it is time to learn the application of organisational governance and compliance requirements to ensure effective budget controls
Communicate with confidence
Communication is such a key factor within the workplace. Learning how to communicate clearly and openly will allow team members to know what is expected of them with no ‘blurred lines’. Our course will give you the knowledge and confidence to communicate effectively, both verbally and written, to chair meetings and present to clients, team members and management. A key factor in communication is active listening, this will give you the tools to be able to provide solutions and provision of constructive feedback.
The importance of building relationships in business
Gaining and building trust within a work environment is at the core of becoming a truly great leader. We can show you how to build trust across the team using effective negotiation and influencing skills. You will be able to manage conflict, build solid business relationships and create an infrastructure that will stand the test of time.
If you are at the point in your career where you are ready to take the next step in gaining new skills towards being a better leader then ILM Level 3 – Manager is the course for you, contact us using the information below and we can head towards a brighter future together.