Online Customer Service Course

Government Funded Level 3 Certificate in Customer Service

Venue: One Victoria Square, Birmingham, BD1 1BD

Dates: Mon 1st, Tues 2nd, Wed 3rd and Thurs 4th February and Mon 11th, Tue 12th, Wed 13th and Thurs 14th (8 sessions in total).

Hours: 9.30am-5pm

This Online Level 3 Certificate in Customer Service course gives YOU the knowledge and skills to embark on a career in the Customer Services sector, resulting in the achievement of a nationally recognised qualification. As part of this course, you will be given:

  • The skills required to deal with customers daily
  • Knowledge and understanding in customer service for learners who deal, or intend to deal, with customers on a daily basis as part of their job role
  • The transferrable skills and techniques to progress in this sector
  • The confidence and knowledge to apply for a multitude of jobs

For full course details, please visit: Government Funded Level 3 Certificate In Customer Service

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