Level 5 Operational/Departmental Apprenticeship

Introduction

Achieving a departmental manager level position means having the skills to make strategic decisions across a wider range of managerial or operational area. The Level 5 Operational/Departmental Apprenticeship will equip those looking to move into such a role with all the theoretical and practical knowledge they need.

Designed to complement and build on experience already acquired in the workplace, it teaches essential senior management skills such as leadership, project management and how to motivate and inspire individuals and teams.

It also includes reflective learning and practice in the form of Combined Units covering self-awareness and self-management for even more effective leadership.

The Level 5 Diploma for Leaders and Managers matches every aspect of the national Operations/Departmental Manager Apprenticeship, and is aligned with the ILM Level 5 standard. Once completed, it is an ideal qualification for Operations Manager, Regional Manager, Divisional Manager, Department Manager and other specialist manager roles.

a classroom full of operational departmental apprenticeship learners

What’s in it for employers?

The Apprenticeship offers an in-depth understanding of what is expected of Leaders and Managers at this level and, by teaching them how to motivate and inspire others more effectively, allows employees to progress more easily to the next stage of their management career. Develop your set of essential leadership skills. Learn how to manage strategic change. Develop skills in business processes that could improve your organisation’s effectiveness. Get a recognised qualification for your personal development.

operational departmental apprenticeship learners after qualifying for their certificate

What’s in it for the employee?

A chance to step up to a more senior management role and take charge of their personal and professional development with a nationally recognised qualification.

The Diploma offers an in-depth understanding of what is expected of Leaders and Managers at this level and, by teaching them how to motivate and inspire others more effectively, allows employees to progress more easily to the next stage of their management career.

level 5 business managers course a person taking the exam

Who is the qualification for?

The Level 5 Apprenticeship is aimed at middle managers with responsibility for substantial programmes and resources. It develops skills in strategic planning, strategic change and business process design alongside core leadership and management abilities such as inspiring colleagues and delivering results. This qualification is fully aligned with the ILM Level 5 Diploma for Leaders and Managers.

level 5 operational departmental apprenticeship training session at a round table

Course Outline

Monthly 1 day group workshops
continuous tutor support and guidance throughout the programme
1-1 tutorials
512 hours total
Assessment methods: Scenario-based assessment, resource workbooks, portfolio of evidence, professional discussion, Formal End Point Assessment

How To Effectively Implement Constructive Feedback In A Work Environment two managers in front of a computer at a desk

Knowledge Skills and Behaviours associated with:

Leading People
Managing People
Building Relationships
Communication
Operational Management
Project Management
Finance
Awareness of Self
Management of Self
Decision Making

Units covered in qualification

Leading People
Managing People
Building Relationships
Communication
Operational Management
Project management
Finance

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