Government Funded Level 2 Certificate in Retail Knowledge

This Level 2 Certificate in Retail Knowledge course gives learners the skills and qualifications to gain employment in the retail industry. Due to high demand, we have LIMITED places on this course.

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We are offering this course in the Bradford, Liverpool and Greater Manchester areas. So get in touch now using the contact form below.

The objective of this qualification is to support a role in the workplace or for learners who are looking to develop their knowledge and understanding within the retail sector to obtain employment. These include understanding customer service in the retail sector, understanding how a retail business maintains health, safety and security on its premises and understanding how the effectiveness of store operations can be improved.

This course will be taught through a live video delivery by the tutor. The tutor will discuss workbooks and units to complete during the 6 days of the course.

a man in a shop with products on display in the background

To be eligible for this course you will need to

  • Be a resident of the  Bradford, Liverpool or Greater Manchester area
  • Have turned 19 before 31st August 2019
  • Be unemployed, in receipt of benefits, part-time employed or on a low income (£17,000 or less)
  • Be in receipt of benefits
  • Have a valid email address
  • Have a smartphone/tablet/computer/laptop

a woman learning from home

The course covers the following topics

  • Working towards goals
  • Working as part of a team
  • Customer Service
  • Health & Safety in retail
  • Effectiveness of store operations

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Looking for training but not sure which courses are right for you or your business?

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Education & Skills Funding Agency
Eu Social Fund
Disability Confidence
Matrix QM


European Union Social Fund