Designed to help learners understand the different aspects of the retail industry, this qualification allows you to gain some of the knowledge and practical skills required to work successfully within it. It offers a great foundation for a career in retail and a industry-wide recognised accreditation for a career in the sector.

Retail Route Way whos this qualification for

Who is this qualification for?

The Retail Route Way is tailored to a career in this sector. Level 1 Award in Retail Knowledge and Level 1 Award in Workskills 4 days Workskills 1 covering the following topics:


  • Communication skills
  • Searching and applying for jobs
  • Interview techniques

Retail Route Way eligibility and location

Eligibility & Location

  • Age: 19 years plus
  • Must be in receipt of some form of benefit
  • Not previously completed a L1 in work skills

Our style of delivery is very relaxed and informal. We pride ourselves on creating a welcoming and fun learning environment. All tea and coffee will be provided.

Courses delivered in and around the Greater Manchester area and will run from 9.30am till 3.30pm.

women working in retail

3 Days Retail covering the following topics

  • Understanding the business of retail
  • Understanding customer service
  • Understanding the retail process
  • Understanding how individuals and teams contribute to the effectiveness of a retail business.

Call 01204 859859 or email

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Contact Bright Direction Training for more information

Looking for training but not sure which courses are right for you or your business?

Call 01204 859859 or email

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European Union Social Fund