Government Funded SIA Security Officer Course

This SIA Security Officer Routeway course gives learners the skills and qualifications to gain employment in the private security industry. Due to high demand, we have LIMITED places on this course.

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We provide the Security officer qualification which opens up more avenues of employment in the Bradford, Liverpool and Greater Manchester areas. So get in touch now using the contact form.

Delivered online via the Zoom application,  the tutor and learners will discuss the below qualifications and topics. Workbooks will be emailed to each learner to complete with support from the tutor and exams will be booked at a suitable date available for learners.

In addition, we pay for the SIA Security Officer licence for every learner on successful completion of the routeway.  The course consists of the following elements:

Level 1 Certificate in Workskills – covering teamwork, problem-solving, Health and Safety, self-assessment, rights and responsibilities, using a CV and covering letter to apply for jobs and preparing for an interview.

Level 1 Award in Customer Service – The qualification provides learners with the knowledge and understanding in customer service for learners who deal, or intend to deal, with customers on a daily basis as part of their job role and is applicable to a variety of work environments.

Level 2 Working as a Security Officer – This includes the main characteristics of the private security industry, the importance of safe working practices to comply with legal requirements, the role of a security officer within the private security industry, the law relevant to the role of a security officer, how to recognise, assess and reduce risk in conflict situations and good practice to follow after conflict situations.

After completion, the learner will be given guidance on how to apply for their SIA licence and be supported through the process. They will receive an SIA card by the provider, this can take anywhere from 2-6 weeks to arrive.

Where possible we will support learners with security-related employment opportunities.

security course bright direction training

To qualify for this Government funded course you will need to

  • Be a resident of the Bradford, Liverpool or Greater Manchester area
  • Have turned 19 before 31st August 2019
  • Be unemployed, in receipt of benefits, part-time employed or on a low income (£17,000 or less)
  • Have a valid photo ID, passport, provisional or driving licence
  • Have a valid email address
  • Have a smartphone AND laptop/computer/tablet
  • Have a good level of reading and writing

person learning from home

The course covers the following topics

  • How to deliver good customer service
  • Use different communication methods
  • Know how to provide good customer service in line with organisational procedures
  • Learn how to effectively deal with customer queries, problems and complaints

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Education & Skills Funding Agency
Eu Social Fund
Disability Confidence
Matrix QM


European Union Social Fund